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Land-Based Casino Software

Land-Based Casino Software — Hall Management, Cashier, and Hybrid Online

Complete platform for physical casinos and slot halls. Manage cashiers, floor devices, jackpots, player accounts. Optional shared wallet with online and Telegram brands for hybrid operators.

Hall management Cashier POS Hybrid online wallet Jackpot server 24/7 on-site support
38Venues Running
6200+EGMs Managed
99.99%Cashier Uptime
60 daysMulti-Venue Launch
Platform Modules

Everything a Physical Casino Needs in One Stack

Six integrated modules deployed on-premise. Each module operates independently and shares a unified data layer across your entire floor.

Hall Management

Real-time machine status, floor layout editor, GGR dashboards, staff tracking, and alert escalation. Full visibility over every device on the floor.

Cashier POS

Multi-tender cashier terminal — cash drawer, card PSP bridge, and crypto conversion. Automatic shift reconciliation and daily balance reports.

Floor Devices

SAS 6.02 and G2S protocol support for all major EGM vendors. Device pairing, metering, TITO ticketing, and firmware update management.

Jackpot Server

Local, hall-wide, and multi-venue jackpot topologies. Configurable contribution rates, trigger rules, and seed amounts per denomination from back office.

Player Cards (RFID)

Instant-issue RFID loyalty cards with tiered comp points. Earn per bet, redeem at any cashier terminal or online. Unified KYC across all channels.

Hybrid Wallet

Shared player balance across retail cashier, online casino, and Telegram casino brand. One deposit, all channels. Unified loyalty and transaction history.

Hall Management

Real-Time Floor Visibility From a Single Dashboard

Monitor every EGM status, track hourly GGR, manage staff shifts, and respond to alerts — all from the hall management console.

Floor Monitor — Live View
ON
ON
ON
ERR
ON
ON
OFF
ON
ON
ON
ON
ON
ERR
ON
ON
OFF
Online (54) Error (4) Offline (2)
€14,820
GGR Today
312
Active Sessions
8
Staff On Floor
97%
Availability
EGM #14 — door open alert. Assigned to technician.

Floor Layout Editor

Drag-and-drop floor plan maps each physical machine to its logical position. Changes reflect instantly on all monitoring terminals without restart.

Hourly GGR Reporting

Granular GGR breakdown by machine, machine group, denomination, and shift. Export to CSV or push to external BI via REST API endpoint.

Alert Escalation

Configurable alert rules for door open, metering deviation, communication loss, and jackpot trigger. Escalates to floor supervisor or on-call technician automatically.

Cashier POS

Multi-Tender Cashier — Cash, Card, and Crypto at One Terminal

Cashier terminals handle every payment method operators need. Receipt printers integrated. Shift-close balance report generated automatically at end of every session.

Cash Drawer Integration

Direct cash drawer control via standard RJ11/USB interfaces. All cash-in and cash-out movements logged in real time. Shift reconciliation compares drawer count to system record with variance flag.

Card POS — Visa/MC + PSP Bridge

Integrated card terminal via major PSPs. Deposits and withdrawals processed over card rails with same-session settlement. Multi-currency card acceptance configurable per venue.

Crypto — BTC, USDT, TON

On-chain deposits generate QR codes at the cashier terminal. Automatic on-chain-to-fiat conversion at confirmed block. Crypto withdrawals processed to player wallet addresses within one shift window.

Receipt Printer + Shift-Close Balance Report
Thermal receipt printers supported via ESC/POS. Every transaction generates a receipt with timestamp, cashier ID, and transaction reference. Shift-close report exports full cash flow, card, crypto, and TITO ticket summary for accounting and compliance.
EGM Compatibility

Verified Protocol Support for All Major EGM Vendors

SAS 6.02 and G2S are the primary integration paths. Non-standard or proprietary machines integrated per project on a 2-4 week timeline.

VendorProtocolTITOMeteringStatus
NovomaticSAS 6.02 + G2SYesFullVerified
EGTSAS 6.02YesFullVerified
IGTSAS 6.02 + G2SYesFullVerified
AmaticSAS 6.02YesFullVerified
AristocratSAS 6.02YesFullVerified
InterblockProprietary + G2SN/APartialVerified
MerkurSAS 6.02YesFullVerified
Custom / LegacyPer projectPer specPer spec2-4 weeks
Jackpot Server

Three-Level Jackpot Topology — Local, Hall-Wide, Chain

Configurable contribution percentages and trigger rules per game and per denomination. All jackpot parameters managed from back office without floor downtime.

Level 1 — Local
EGM #1
EGM #2
EGM #3
Local Jackpot
Per machine
Level 2 — Hall-Wide
All EGMs in Hall
Hall Jackpot
Mystery + Progressive
Level 3 — Chain-Wide
All Venues in Chain
Chain Jackpot
Seeded Pool

Contribution Rules

Set contribution percentage per game title, per denomination, and per jackpot level independently. Contribution rates update from back office without machine reboot.

Trigger Logic

Mystery triggers use configurable random threshold windows. Progressive triggers fire at fixed amounts. Both modes support time-of-day boost windows and day-part multipliers.

Seed Amounts

Each jackpot level has a configurable seed amount that resets to after a win. Chain jackpot seed funded centrally; local seeds funded per machine from contribution pool.

Hybrid Operation

One Player Wallet Across Retail, Online, and Telegram

Operators running both retail halls and online brands can connect all channels to a single shared wallet. Players use one balance and one loyalty account everywhere.

Retail Cashier
Shared Player Wallet
Online Casino Brand
Telegram Casino Brand
One Balance
Deposit at retail cashier, play online, withdraw at cashier. No manual transfer between wallets.
Unified Loyalty
Comp points earned and redeemed across all channels. Tier status shared. RFID card accepted at cashier and online.
KYC Shared
Player verified once at cashier. Verification status shared to online and Telegram channels. No duplicate identity checks.
Loyalty Program

RFID Loyalty Cards with Tiered Comp Points

Issue cards at the cashier desk in seconds. Tier thresholds, comp earn rates, and redemption rules are configurable per venue without system downtime.

Card Issuance

RFID cards issued at cashier terminal in under 30 seconds. Card linked to player account on first tap. Photo ID capture optional per jurisdiction rules.

Tier Logic

Four default tiers: Bronze, Silver, Gold, Platinum. Tier promotion based on total bet volume within rolling period. Custom tier names and thresholds per operator.

Comp Points

Points earned per bet at configurable earn rates. Higher tiers earn at multiplied rates. Bonus point events for off-peak hours and new game titles configurable from back office.

Redemption

Points redeemed at any cashier terminal as playable credits or against TITO ticket. Online redemption also available for hybrid operators. Full redemption history retained per card.

Compliance

Regulator-Ready Reporting for Multiple Jurisdictions

Pre-built report templates for Curacao, Anjouan, LATAM, and African regulatory frameworks. All reports exportable in formats accepted by local authorities.

  • AML Threshold Alerts
    Configurable transaction monitoring thresholds per jurisdiction. Automatic alert generation and audit trail for suspicious cash movements above defined limits.
  • Cash-Flow Report
    Per-shift, per-day, and per-venue cash-flow summary. Cash-in, cash-out, TITO, card, and crypto movements reconciled to a single balance sheet per session.
  • Tax Withholding Templates
    Jurisdiction-specific tax withholding calculation and reporting. Pre-built for Brazil, Colombia, Peru, and Nigeria. Exportable in local authority format.
  • Player Self-Exclusion Registry
    Integration with national self-exclusion databases where required. Local self-exclusion list maintained per venue with automated card block and cashier-level alert on check-in attempt.
  • Machine Performance Audit Log
    Immutable audit log for every metering event, door open, jackpot trigger, and configuration change. Timestamped and signed. Exportable for regulator inspection.
  • Jurisdiction-Specific Regulatory Exports
    Pre-formatted exports for Curacao, Anjouan, LATAM (Peru, Colombia, Brazil), and African licensing authorities. Template library updated when regulatory requirements change.
Implementation

Venue Go-Live in 4-6 Weeks

Structured wave rollout for multi-venue chains. First pilot venue establishes baseline. Subsequent venues average two per week after the pilot goes live.

1-2
Week 1 – 2
Hardware Delivery + Server Setup
On-premise server deployed and configured. Network infrastructure assessed. VLAN segmentation applied. Hardware BOM confirmed and certified kit delivered to venue.
2-3
Week 2 – 3
Network Config + EGM Protocol Testing
Switches configured with VLAN per device class. Each EGM paired via SAS or G2S. Metering baseline established. TITO printing tested per machine.
3-4
Week 3 – 4
Cashier Training + Soft Launch
Cashier staff trained on POS terminal, cash drawer, card processing, and crypto flow. Loyalty card issuance workflow walked through. Soft launch with live transactions and monitoring team on-site.
4-6
Week 4 – 6
Go-Live + 30-Day Hyper-Care
Full commercial go-live. Dedicated support engineer available 24/7 for 30 days post-launch. Daily check-in calls with operations team. Issue resolution SLA under 4 hours for critical items.

Hardware BOM Included

Full bill of materials provided for every venue. CastillioGaming can supply certified cashier POS terminals, RFID readers, receipt printers, and managed switches from approved vendor list.

Wave-Based Multi-Venue

After pilot venue goes live, wave rollout launches two additional venues per week. Central back office handles all venues from one management console from day one.

Remote Monitoring

Post-launch monitoring dashboard gives CastillioGaming engineering team live visibility over all venues. Proactive alert response without waiting for operator escalation.

Case Study

12-Venue Chain Live in 60 Days

A LATAM slot hall operator migrated 12 venues from a legacy system and launched a hybrid online channel simultaneously.

12Venues Deployed
2,400EGMs Connected
60Days to Full Go-Live
+18%GGR After Hybrid Launch
“We were running four different systems across 12 venues with no unified reporting. CastillioGaming replaced everything in 60 days. The shared wallet drove the GGR lift — players who used to only visit once a week are now playing online between visits. The cashier uptime has been exceptional; we haven’t had a single shift-close failure since go-live.”
— VP of Operations, LATAM Slot Hall Chain
Social Proof

Trusted by Hall Operators Across Three Continents

From single-venue halls to multi-country chains, operators rely on CastillioGaming for floor stability and cashier accuracy.

“The SAS integration with our Novomatic floor took three days to complete. We had 180 machines online and reporting to the back office before the end of the first week. No other vendor offered that timeline.”

Technical Director
LATAM Casino Group, 6 venues

“Cashier reconciliation used to take our shift managers 45 minutes per close. With the automated shift-close report it takes under five minutes. The cash variance alerts caught two shortfalls in the first month.”

Operations Manager
African Slot Hall Operator, 4 venues

“We run retail, online, and Telegram under one brand. The shared wallet was the piece we were missing. Since launch, 34% of our retail players have converted to online sessions at least once per month.”

CEO
European Hybrid Operator
38Venues Running
6,200+EGMs Managed
4Currencies at Cashier
99.99%Cashier Uptime
FAQ

Frequently Asked Questions

Yes. We support SAS 6.02, G2S, and legacy protocols. Verified integrations with Novomatic, EGT, IGT, Amatic, Aristocrat, Interblock, Merkur. Non-standard EGMs integrated per project on 2-4 week timeline.

Yes. Our platform ships with shared wallet across retail cashier, online casino, Telegram casino. Players deposit at cashier and play across all channels with one balance and unified loyalty.

Local (per machine), hall-wide (mystery and progressive), multi-venue chain jackpots. Contribution and trigger rules configurable per game and per denomination from back office.

4-6 weeks per venue including hardware installation, network setup, staff training, go-live. Multi-venue chains follow wave-based rollout averaging 2 venues per week after first pilot.

Server for on-premise deployment, cashier POS terminals with receipt printers, RFID card readers, network switches with VLAN support. We provide full hardware BOM and can supply certified kits.

Yes. Cash with drawer integration, card via major PSPs, crypto (BTC, USDT, TON) with automatic on-chain-to-fiat conversion. All movements reconcile automatically at shift close.

Regulator-ready templates for Curacao, Anjouan, LATAM (Peru, Colombia, Brazil), and African jurisdictions. Includes AML thresholds, cash-flow reports, tax withholding, player self-exclusion registries.

Get Started

Modernize Your Casino Floor

See the complete platform in a live session — hall management, cashier POS, jackpot server, and hybrid wallet included.

18+ B2B services. We provide software to licensed operators only. We do not offer gambling services to end users.